Who we are

We are Alison and Cliff Grainger home-based beekeepers trading as Ali Gees Bees based at our home in Tittensor in Staffordshire. Our honey bee apiaries are located in North Staffordshire and we operate our businesss though this website. Our website address is: https://www.aligeesbees.co.uk. Our parent company is currently Staffordshire Business Photos Ltd and Ali Gees Bees is a trading style of the limited company.

What personal data we collect and why we collect it

Our site

Our website is https://www.aligeesbees.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you contact us using any of the forms on this site, or via telephone we will record and retain sufficient iformation only to process your enquiry, order or return.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use analytics to uderstand visitor behaviour on our site. Google will use cookies to assist with tracking the use of this site. You can opt-out of this tracking.

Who we share your data with

We never share your data with third parties othe than with delivery companies and payment processors to facilitate your orders. Our website is hosted on servers based in the UK with a third party company.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. We do not share your information with anyone outside Europe.

Our contact information

The data protection officer is Cliff Grainger a director of Staffordshire Business Photos Ltd and available at buzzin@aligeesbees.co.uk or by writing to 4 Field Rise Rd, Tittensor, Staffordshire, ST12 9JY.

Additional information

How we protect your data

Your on;ine security and protection of data is vital to us. These days online security is incredibly challenging. We use SSL certificates throughout the site that are kept up to date to ensure your visits to the site are encrypted. You can check this in the url field of your browser.

We use the strongest level of real-time firewall to prevent dishonest hackers from accessing the site. Black listed ip addresses and some countries are blocked from even seeing the site.

We use two-factor authentication for all administrators to prevent unauthorised access to data.

What data breach procedures we have in place

We will respond immediately to any suspected data breaches and will inform anyone potentially affected as soon as we are aware and in any case withing 8 bours of the breach being suspected. In serious caes we will engage security specialists to investigate any breach.

What third parties we receive data from

We may recieve personal data from parties such as Paypal, and Mailchimp if you have shared information with these to process your orders or newsleterr subscriptions.

What automated decision making and/or profiling we do with user data

There are no automated decision making or profiling in use on this site.

Industry regulatory disclosure requirements

None applicable

Payments

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example –Paypal and RoyalMail

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Really Simple Ssl

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

Litespeed Caching

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary.